Refund Policy

Refund & Return Policy

At YORUS we aim to ensure a smooth and fair experience for every customer. Please review our policy below:

Returns

• Items must be unused, unworn, and returned in their original condition with original packaging
• Return requests must be made within 5–7 business days of receiving your order

Refunds

• Full refunds are available only in cases of manufacturing defects or production faults
• Returned items must be in their original condition and packaging
• Refunds are processed to the original payment method or as store credit (if applicable)

Exchanges & Defects

• We cover shipping costs if the item is defective or has a manufacturing issue
• If the issue is not from our side, the customer may bear shipping costs

Sale & Promotional Items

• Items purchased during offers or promotions can be returned only if they are in their original condition and packaging

Request a Return

To request a return or exchange, please contact us via our website with your order details.